Hello,

My name is Melissa Lopez & I’ve always had a passion for building & creating. My undergrad experience at UC San Diego piqued my interest in user-experience design. After majoring in Cognitive Science, & specializing in design & interaction, I became passionate about interactive systems, cognitive theories, and how that played into the user experience. Specializing in design & interaction took me through fun, challenging projects that allowed me to refine my skills, develop an eye for detail, & adopt a user-centered mindset.

User Experience design is not only for interfaces and products. Customer Experience and User Experience are both essential for developing the best experience possible. I believe it is critical to consider the entire user journey with a brand, from the first point of interaction, to the process of purchasing a product (or service), and, finally, to the everlasting relationships we build through customer support.

I have learned how to take user journeys from concept to implementation and have developed the empathetic skills needed to discover user needs/pain points. Thanks to my business minor, I have also learned to carry out product ideation & implementation from a business perspective. This has taught me that a great user experience is cohesive across multiple channels of interaction.

My goal is to have a positive impact by creating seamless & memorable experiences. I plan to implement a user-centered approach to create innovative platforms that satisfy all stakeholders. I am eager to keep learning so that I can grow as a designer!

Outside of work, I enjoy working out, spending time in nature, and experiencing life. I love trying new things and always look forward to learning something new every day.